Support
We answer every email.
SetPR is a one-person operation, which means a real person reads your message, usually within a day. Pick the closest topic and it’ll prefill the details we need.
01
Billing & subscriptions
Charges, refunds, cancelling, or switching between monthly and annual.
Email about billing →02
Pro isn’t showing in the app
You subscribed but the app still looks free. Usually it’s being signed into a different account, which we can check in a minute.
Email about Pro access →04
Feature requests
Tell us what’s missing. A lot of what’s in SetPR started as an email like this.
Suggest a feature →Before you write in
Two things solve most tickets on the spot:
- Pro not showing? Check you’re signed into the app with the same account you subscribed with. That’s what carries your subscription. Your account page shows which email that is.
- Billing question? The FAQ covers cancelling, refunds, and web vs. App Store subscriptions.
Or just email support@getsetpr.com directly.